I miss some data to announce a concert, what can I do ?
If you miss some data, just put a dash (-) in the field . You'll be able to modify your concert later
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The concert I've announced has disappeared, what's going on ?
We only show concerts that are not elapsed
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How do I announce a festival taking place during more than one day ?
A ) Make an announce for each concert
B ) If your festival lasts 3 days, for instance May 1st, May 2nd, May 3rd
put May 4th in the date field, but don't forget to tell in the "What?" field, that the concert takes place from May 1st to May 3rd
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How do I mofidy or delete a concert ?
Go to www.sympaphonie.com/db/agenda/mesconcerts.asp
and enter the login / pass / email you used to announce the concert you would like to delete or modify.
We would advise to add this link to your favorites.
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I've forgotten my password, what can I do ?
Click here, your password will be emailed to you.
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Is the date field obligatory ?
YES
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I click on "add" a concert, but nothing happens ?
The internet is sometimes slow at some hours and it can take up to one minute before you get the confirmation that your announce has been added.
Please be patient. Should nothing happening after one minute , try later, but please check before if your concert has been added. Sometimes the concert is added before you get the confirmation
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My link has been refused, what can I do?
The first thing is to check if your link is in our link directory.
If it's not in the directory, please fill this form.
As soon as the link exchange has been accepted, go to "modify a concert" and add your link to your announce.
My link is in your directory, but the link doesn't appear on my announce!
Please check thant you entered exactly the same link as in the directory.
Most common error : If you've proposed the link www.mysite.com in the directory and if you write www.mysite.com/index.asp in the link field of your announce, your link won't appear.
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Didn't found the answer to your question ?
Email us !
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